Privacy Policy

Account Information: When you create an account, we collect your name, email address, company name, and payment information.

Campaign Data: We process email content, LinkedIn messages, lead information, and outreach campaign configurations that you provide to deliver our services.

Usage Data: We automatically collect information about how you interact with our platform, including pages visited, features used, session duration, and device information.

Integration Data: When you connect third-party services (Instantly, Aimfox), we access data from those platforms as authorized by your API credentials.

Service Delivery: To operate and maintain the Trevexia platform, including AI-powered response generation, lead classification, and campaign monitoring.

Analytics & Improvement: To analyze usage patterns, improve our AI models, and enhance the platform experience.

Communications: To send service-related notifications, updates, and marketing communications (with your consent).

Support: To respond to your inquiries, troubleshoot issues, and provide customer support.

We use the following third-party services to operate our platform:

• Supabase: Database and authentication services
• Instantly: Email campaign management (connected via your API keys)
• Aimfox: LinkedIn outreach management (connected via your API keys)
• kie.ai: AI image generation for campaign assets
• Vercel: Platform hosting and deployment

Each third-party service has its own privacy policy. We encourage you to review their policies.

We implement industry-standard security measures to protect your data:

• All data is encrypted in transit using TLS 1.2+
• Data at rest is encrypted using AES-256
• Workspace isolation ensures your data is separated from other customers
• API keys and credentials are stored using secure encryption
• Regular security audits and monitoring

We retain your data for as long as your account is active or as needed to provide our services. When you delete your account:

• Campaign data is deleted within 30 days
• Account information is removed from our active systems
• Backups containing your data are purged within 90 days
• Anonymized, aggregated analytics data may be retained indefinitely

If you are located in the European Economic Area (EEA), you have the following rights:

• Right to Access: Request a copy of the personal data we hold about you
• Right to Rectification: Request correction of inaccurate personal data
• Right to Deletion: Request deletion of your personal data
• Right to Data Portability: Request an export of your data in a machine-readable format
• Right to Object: Object to certain processing of your personal data
• Right to Restrict Processing: Request limitation of processing of your personal data

To exercise any of these rights, please contact us at privacy@trevexia.com.

We use essential cookies to maintain your session and preferences. We do not use tracking cookies for advertising purposes.

• Essential Cookies: Required for authentication and platform functionality
• Analytics Cookies: Used to understand how the platform is used (can be disabled)

You can control cookie preferences through your browser settings.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of the platform after changes constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@trevexia.com

General inquiries: hello@trevexia.com